Privacy policy

Privacy Policy for www.iceme.no Last updated: 14.11.2025

1. Data controller www.iceme.no is operated by Iceme Nordic Hage (org.nr. 916 232 241), represented by its owner Tina Hage, who is the data controller for personal data collected through the online shop.

2. What information we collect

  • Personal details: Name, address, email address and phone number
  • Payment information: Handled by our payment providers Stripe and Vipps
  • Order and purchase history
  • Technical information: IP address, browser type and device type
  • Cookies

3. Purpose of processing Completing purchases, customer service, newsletters (with consent), improving the online shop and complying with legal requirements.

4. Legal basis for processing Contract, consent and legal obligation (the Accounting Act, tax legislation).

5. Retention period Purchase data: min. 5 years. Customer accounts: for as long as you are an active customer. Newsletter: until consent is withdrawn.

6. Your rights You have the right of access, rectification, erasure and restriction of processing, the right to withdraw your consent and the right to lodge a complaint with Datatilsynet (the Norwegian Data Protection Authority).

7. Sharing of information

  • Stripe and Vipps (payment)
  • Posten/Bring (shipping)
  • Frontkom (IT operations) We never sell personal data to third parties.

8. Cookies Functional, analytics and targeting cookies. Targeting cookies are only used with your consent via the cookie banner.

9. Contact information

If you have any questions about how we process personal data, or wish to exercise your rights, you can contact us at:

  • Email: kundeservice@iceme.no
  • Phone: +47 47 35 83 32
  • Address: Seljeveien 3, 1661 Rolvsøy, Fredrikstad kommune

For more information about your rights, visit Datatilsynet (the Norwegian Data Protection Authority).

 

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